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The only AI dispute platform built for department-store brands

All your deductions, handled.

One end-to-end platform to handle and win every deduction dispute. For 40 years, our team built these claims for major U.S. retailers. We know how they’re made, so we know how to win them back. All of that knowledge is baked into Undeduct.

One end-to-end platform to handle and win every deduction dispute, built by a team that spent the last 40 years processing claims for major U.S. retailers. Now we work for you.

AI agents find every chargeback, dispute it the right way and chase it until you’re paid.

You just look it over and approve.

Example
  • Intake agent · 7:02amFound 3 new deductions · $7,510.90
  • Dispute agent · 7:02am3 disputes ready for your OK
  • Follow-up agent · 7:02am1 reply in · 1 follow-up due
  • Research agent · 7:02amMaria sent 1 file
  • Recovery agent · 7:02amMatched 1 credit · $12,400.00
  • 5 need your OK

Recovering for the brands that fill America’s department-store floors

  • O5 GroupPRPSAkademiksCompany 81Modern Culture
  • Nili Lotan
  • Essential BrandsFlora NikroozPJ Couture
  • ThreeByOneRolla’sAbrand JeansNeuw

The problem

Deductions are big, they keep growing, and every one is a headache to chase. So too many never get disputed and recovered.

Undeduct makes it easy.

Try it free today

Free for 30 days · No card, no contract

How it works

One platform. Five agents. One button.

Not just any AI. Each agent is designed from the ground up around best practices from over 40 years on the retailer’s side of the table. Firm on the facts, easy on the relationship.

  1. Intake agent

    Reads the remittances and chargeback files you drop in, and pulls out every deduction, sorted by retailer, reason and deadline.

    Example
    Intake agent · sorted this
    Online returnNordstrom$1,864.00352 days left
    Online returnNordstrom$646.90352 days left
    Quantity shortNordstrom$5,000.00353 days left
    All 3 from payment 42422106

  2. Research agent

    Finds the proof. Asks your shipping, sales or warehouse team for exactly what the retailer wants, and files it on the claim.

    Example
    Research agent · gathered this
    Online returnNordstrom$2,672.50
    Nordstrom Vendor Returns asked for your backup on Nov 12
    • Proof of delivery, PO 58828555 · Maria in shipping sent it
    proof-of-delivery.pdf, on the claim

  3. Dispute agent

    Writes each dispute the way that retailer approves it. Tactful, firm, and ready for your OK.

    Example
    Dispute agent · drafted this
    To Nordstrom Vendor ReturnsOnline return · 1 document · $1,864.00No return authorization or return tracking on file, and no record of the merchandise coming back to us.
    1 chargeback.xlsx
    Ready for your OK

  4. Follow-up agent

    Chases every open claim, politely and on schedule, reads the retailer’s replies, and warns you before a window closes.

    Example
    Follow-up agent · read this
    Nordstrom Vendor Returns · Nov 12They asked for your backup documents.
    Maria sent the proof of delivery · note writtenWindow closes in 5 days
    Ready for your OK

  5. Recovery agent

    Spots the credit when it lands, matches it to the claim, and keeps score of what you’ve won back.

    Example
    Recovery agent · matched this
    +$12,400.00Credited on Nordstrom payment 42431977
    Matched to your dispute of Sep 18
    Recovered to date$66,590

  6. Your part

    Look it over and click Approve.

    Five agents do the legwork. You make the call, in one click.

    5 need your OK

    2 letters from your email · 1 backup to send back · 2 need an answer
  • No moreemail chains
  • No morespreadsheets
  • No morematching replies to claims
  • No moredigging for backup

What you get

More money back, with near-zero effort.

  • 90%

    less time on deductions

    Hours back every week

    Sorting, letters and follow-ups happen for you, and your part is a few clicks.

  • +70%

    more recovered

    More money back

    Every disputable deduction gets disputed the right way, inside the window.

  • 80%

    fewer emails

    A calmer day

    One list, one button, nothing slipping past a deadline.

Estimates from early users of Undeduct. Your results will vary.

Try it free today

Free for 30 days · No card, no contract

  • Nothing goes out without your OK.
  • Letters go from your own email, in your name. The retailer sees you, not us.
  • Every step is shown: what happened, why, and what’s next.

Who built it

Built by the people who used to build the claims.

For over 40 years, our team built recovery audit claims for major U.S. retailers and answered the vendor disputes that came back. We know how these claims are made, so we know how to win them back. Every part of Undeduct runs on what we learned, so every dispute goes out with the right proof, to the right team, inside the window.

Works with Nordstrom Coming soon Macy’s, Bloomingdale’s, Saks, Dillard’s … and more

The Undeduct effect

Your day, without the email chains.

Today

Everything, everywhere

  • Emails. A thread for every chargeback.
  • Attachments. Hunting for the PO, the proof, the latest file.
  • Deadlines. Kept in a spreadsheet, until one slips past.
  • Credits. Matched by hand, payment by payment.

With Undeduct

Handled, start to finish

  • One list. Every deduction sorted, dated and matched to its window.
  • One platform. Claims, letters, replies and credits in one place, for your whole team.
  • One button. The letter and its spreadsheet are done for you. You approve.
  • Everything tracked. Every reply, reminder and credit, followed until the money’s back.
Every deduction in one list: 241 at Nordstrom, a note that the Intake agent found 3 new ones ($7,510.90) on the Nov 16 check, filters by status, and Dispute selected and Request backup buttons for the ones you tick. 174 need you, soonest deadline first.

Walk me through it

Undeduct walks you through everything.

It shows you what’s new, then each item, one at a time: what it is, how it’s gone before, and one button to handle it the way our experts would.

  1. New claims
  2. Replies
  3. Follow-ups
1 of 8

Checked just now

Here’s what’s new

  • 3 new claims · $7,510.90Intake agent · At Nordstrom, on your Nov 10 payment
  • Maria sent the proof of delivery for PO 58828555Research agent · Send it to Nordstrom
  • 1 follow-up dueFollow-up agent · Nothing back yet on disputes from Oct 2
  • 1 credit matched · $12,400.00Recovery agent · Already back on your payments. Nothing to do.

2 letters from your email · 1 backup to send back · 2 need an answer

“Approve all” takes each one the recommended way: 1 backup request and 1 follow-up. One Undo takes them all back.

Always know where you areOne click per stepEverything handled before you close it

Try it free today

Free for 30 days · No card, no contract

The platform

Push one button. Undeduct does the rest.

Every letter automatically asks for the right proof and goes to the right team.

Your dashboard

Open it. See what’s handled.

One screen shows what the agents did since your last check, and the few things that need your OK.

  • Run a check any time
  • See what changed since the last one
  • Works on your phone, too
The dashboard on a phone: a Check for new button, then what each of the five agents did since the last check (3 new deductions found, $7,510.90; 3 disputes ready; 1 reply in and 1 follow-up due; Maria sent 1 file; a $12,400.00 credit matched), and 5 that need your OK.
Since your last checkExample
Intake agentFound 3 new deductions · $7,510.90
Dispute agent3 disputes ready for your OK
Follow-up agent1 reply in · 1 follow-up due
Research agentMaria sent 1 file
Recovery agentMatched 1 credit · $12,400.00

One-click disputes

Dispute in one click. Or ask for the backup first.

One click writes the letter for the right Nordstrom team, attaches the spreadsheet and sets your follow-up reminder.

  • The right letter for each deduction type
  • Dispute one, or tick a few and do them all
  • Rather we handle it? Send it to our team
Needs you 3 · $5,303.00
Try the buttons Example
15013434922SK
Online return
Nov 25 · 9 days
$1,960.03
15013099222SK
Online return
Dec 12 · 26 days
$439.09
CS49683389
Quantity short
Dec 16 · 30 days
$2,903.88
Each click: letter sent, spreadsheet attached, reminder set.

Drop any file

Drop it all in. We’ll sort it out.

Retail Hub’s Excel or CSV exports of your remittances and chargeback lists, or a ZIP of them. PDFs and anything else go to our team to read. Duplicates are skipped for you.

  • Up to three years of history
  • No portal logins needed
  • Nothing to rename or sort first
A new trial’s dashboard as its Nordstrom files go in: Sync from Retail Hub as step one, or drop in the exports; each payment file is marked read as it lands.

Your email, your name

Sent from your Gmail or Outlook.

Every letter goes out from your own address, in your name. The retailer sees you, not us.

  • Connect Gmail or Microsoft 365 once
  • Short, polite letters, each with its spreadsheet
  • Outlook replies are read for you. With Gmail, drop them in (auto-reading coming soon).
Dispute · 2 online returnsDispute agent · drafted thisExample
FromHarbor & Pine Recovery<ap@harborandpine.example>Your Gmail
ToNordstrom Vendor Returns · picked by deduction type
SubjectVendor #7731042 Harbor & Pine Apparel – Online Return Chargebacks – 2 Documents, $6,159.39 – Dispute

Hello,

Nordstrom took the two online-return chargebacks below from Harbor & Pine Apparel, vendor #7731042, on its January 2026 payment, $6,159.39 in all. We dispute them. We have no return authorization or return tracking on file for these, and no record of the merchandise coming back to us. Please reverse them on the next payment.

Thank you,Harbor & Pine Recovery

2 chargebacks.xlsx
Reminder set if no credit

Credits and follow-ups

Know the day the money’s back.

The Recovery agent checks each new payment you drop in and matches every credit to its claim. No credit yet? The Follow-up agent has the next letter ready.

  • Taken, disputed, agreed, credited, at a glance
  • Follow-ups in one click
  • Totals that tie to your payments
Disputes and credits: $73,107.70 disputed, $66,307.20 agreed by Nordstrom, $54,475.44 credited so far and $18,632.26 still to come, with each open dispute tracked from taken to credited and its follow-up letter ready in one click.

Get started

Up and running in about five minutes.

No card. No contract. Free for 30 days or until your first credit.

Do it yourself

Start your free trial

All of Undeduct and all five agents, free for 30 days or until your first credit.

  1. 1Sign up with your work email
  2. 2Connect your Gmail or Outlook
  3. 3Drop in your files

Full service

Rather hand it all off?

Our team does it all: every dispute, follow-up and credit, handled by 100% U.S.-based retail recovery experts.

  • No monthly fee
  • Paid only after the money reaches you
  • If nothing comes back, you owe nothing

Pricing

Free until it makes you money.

Use all of Undeduct free for 30 days or until your first credit lands, whichever is longer (up to 60 days).

Do it yourself

Undeduct

$499per retailer, per month

Unlimited disputes. No per-dispute fees, ever.

Limited-time offer: Start your free trial by November 30 and pay $299 instead of $499 per retailer per month for unlimited everything.

Starting your free trial by November 30 is all it takes.

Ends November 30

The $299 rate covers your first 12 paid months, counted from your first paid month after the free trial; then $499 per retailer per month. Unlimited means no caps on disputes or users and no per-dispute fees. Full-service help from our team is priced separately. Offer ends 11:59pm Central on November 30, 2026.

After your free trial, with all five agents. Nordstrom today, more retailers coming soon.

  • Every feature, for your whole team
  • No card to start, no contract, no minimum
  • Nothing goes out without your OK

Done for you

Full service

Our team does the work

Every dispute, follow-up and credit check, handled for you.

  • No monthly fee
  • Paid only after the money reaches you
  • If nothing comes back, you owe nothing

Questions about pricing, or need a different setup? Email hello@undeduct.com and we’ll find the right fit.

For your boss

Need a yes? Send this.

Four lines that answer what they’ll ask.

  1. 1It should pay for itself, and we’ll know before we spend anything: it’s free for 30 days or until our first credit (up to 60 days), then $499 per retailer per month.
  2. 2It’s built on the best practices of disputing, by a team that built recovery audit claims for major U.S. retailers for over 40 years.
  3. 3It makes my day simpler and lets us handle every deduction, even the small ones, with zero misses.
  4. 4Catching every charge should also help cut repeat deductions over time, since retailers see each one disputed and won back.
Email this to my boss

FAQ

Will the retailer know I use Undeduct or AI?

No. Letters go from your own email, in your name. Nothing in them mentions Undeduct.

How are your agents different from other AI?

Undeduct is a platform, not a chatbot. It was designed end to end by people who spent over 40 years on the retailer’s side, and each agent does one specific job inside it: reading your files, gathering proof, writing disputes, chasing replies and matching credits. You approve everything that goes out.

Does anything go out without me?

No. Nothing goes to a retailer until you click. Every letter, answer and follow-up waits for your OK.

Do I have to change how I work?

No. Drop in the files you already get, or share Retail Hub access and our team pulls them for you. Undeduct takes it from there.

What if I want people to handle some claims?

Our team can take claims off your hands, a few or all of them. Send them over from the claim, or talk to us.

We already have someone who handles chargebacks.

Perfect. Undeduct gives them their week back. The agents do the sorting, the proof, the letters, the follow-ups and the credit checks, so they’ll love the job again. Using an outside firm? Start the free trial and see what’s still open.

We do it ourselves. Why pay for software?

So your team can handle every deduction, not just the big ones, and recover more without adding headcount. You still decide what goes out, and the free trial shows it paying off on your own deductions first.

What happens after the free trial?

Nothing happens on its own, and there’s no card to charge. We’ll email you a week before it ends. Then keep it for $499 per retailer per month, hand the work to our team, or walk away.

Is our data safe?

Your files are encrypted when stored and when sent. Every sign-in needs a second step, every action is logged, and each company’s data is kept apart. Nothing goes to a retailer unless you send it.

Do you need our portal logins?

No. Drop in the exports you already download from Retail Hub. Or share Retail Hub access and our team pulls everything for you, one less step.

How long does setup take?

About five minutes. It’s web-based: nothing to install, and nothing changes in your systems.

Still wondering?hello@undeduct.com

Let Undeduct take it from here.

Every deduction gets found, disputed and tracked, and you just approve.

Start your free trial

Free for 30 daysSet up in 5 minutesNo card, no contract

Limited-time offer: Start your free trial by November 30 and pay $299 instead of $499 per retailer per month for unlimited everything.

Starting your free trial by November 30 is all it takes.

Ends November 30

The $299 rate covers your first 12 paid months, counted from your first paid month after the free trial; then $499 per retailer per month. Unlimited means no caps on disputes or users and no per-dispute fees. Full-service help from our team is priced separately. Offer ends 11:59pm Central on November 30, 2026.

We’ve got you recovered.